Customer Service Rep


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Location: Mount Vernon, NY

Department: Customer Service

POSITION DUTIES:

Support field activities for new and existing programs in the New York City area
Act as the lead for all field issues for assigned projects
Take the lead role for Field Modification installations and tracking for projects assigned
Work with customers on site to resolve technical issues
Recognize and develop sales opportunities
Perform liaison function between the customer and Knorr Engineering and Management
Provide Customer & Knorr personnel training where applicable
Fill in for other field technicians as required (could be locations other than New York City)
Support Knorr’s initiatives in the Eastern United States

POSITION REQUIREMENTS:

Minimum 2 years experience in rail braking systems, 4 years preferred
Knowledge of pneumatic and hydraulic systems
Must be familiar with rail car wiring and general industry standards
Strong mechanical aptitude
Understanding of engineering practices and electrical/electronic equipment
Excellent troubleshooting skills
Strong computer skills
Very good oral and written communication skills
Effective organizational skills
Work with little supervision
Able to handle several jobs at one time
75% - 100% travel, mostly New York City
Maintain valid drivers license
Maintain good credit rating

Education Requirements:

2 year technical degree or equivalent experience preferred

 Physical Requirements:

Frequently lifting of up to 75 pound.

Frequent bending, stooping, pushing, pulling and twisting

Click here to respond to this position by E-mail

Or mail your cover letter and resume to:


Manager of Human Resources
Knorr Brake Corporation
861 Baltimore Boulevard
Westminster, Maryland 21157